Guarantee & Warranty

Guarantee & Warranty

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30 Day Money
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30 Day Money Back Guarantee

We offer a 30 Day Money Back Guarantee on the receipt of all goods. If you are unhappy with your order for whatever reason. Please contact our customer support team directly at We will arrange a return for a refund or full refund based on the nature of the issue.


Thank you for your interest in the products and services of our company

This Limited Warranty applies to physical goods, and only for physical goods, purchased from our company

What does this limited warranty cover? 

This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period of 365 days. 

During the Warranty Period, will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. 

What will we do to correct problems? will either repair the products on order at no charge. We are obliged to exercise this warranty once. We will not exercise it twice.

How long does the coverage last? 

The Warranty Period for Physical Goods purchased from is 365 days from the date of purchase. 

What does this limited warranty not cover? 

This Limited Warranty does not cover any problem that is caused by misuse, self-inflicted damage, malfunctions, or damage not resulting from defects in material or workmanship. This warranty does not cover product replacement provided free of charge from the exercise of the initial warranty.

What do you have to do? 

To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. You can contact us directly at

Customer Service

If you have any questions or queries relating to your order from Nood then please contact us directly via email on We operate Monday - Friday and aim to respond to all emails within 24 hours on working days. Please note we are based in European timezone GMT.