international orders outside will be subject to local taxes, duties and
customs charges for which the recipient is responsible. Customs fees
vary from country-to-country and are unfortunately out of our control.
We can't refund you for custom fees. Contact your local postal authority
for more information on customs charges in your country.
Some international orders outside will be subject to local taxes, duties and customs charges for which the recipient is responsible. Customs fees vary from country-to-country and are unfortunately out of our control. We can't refund you for custom fees. Contact your local postal authority for more information on customs charges in your country.
We aim to dispatch all orders within 1 working day of the order being placed. Please email us at firstname.lastname@example.org with your order number as soon as you realise you want to change your order. We will try our best to accommodate your request.
Sometimes due to customs or delivery issues you will be required to contact Emirates Post directly with your tracking number in order to arrange delivery or collection. Unfortunately this is how Emirates Post works and is outside our control. It is best for you, the customer to contact Emirates Post to facilitate delivery. We cannot contact Emirates Post on your behalf as we are not the receiver of goods.
If you are not happy with your purchase please don't hesitate to contact us on email@example.com to arrange a return and refund.
Note all products that are being returned for a refund must be returned within 14 days of receipt of the parcel at your address. Upon receipt of the products at our warehouse we will refund the value of your original goods. All products must be un-opened, unused and in re-saleable condition.
Unfortunately now and again orders do go missing in the post. We will honour a refund but we have to wait until a number of days have passed with no delivery. For UK orders this time period is 14 working days and for international it is 21 working days. This is in line with our courier and postage partner The Royal Mail.
The Nood cases are designed to preserve the aesthetic of the smart phone. They are very thin and serve to protect against bumps, scratches, dust and dirt. They will offer an additional layer of protection for minor drops.
The original Nood case is a great phone case but it is very thin and minimal. It was clear from customer feedback that some people preferred a more robust case. Nood 2.0 is our new case option which is still thin and minimal but much more durable. It offers better protection yet doesn’t compromise on preserving the aesthetic style of the iPhone.
Additionally, we have upgraded our packaging to deliver a wow factor unboxing experience. We are now sending Noods in style.