Help Center


Shipping Questions

When will my order be shipped?

Do I have to pay a customs fee?

How long will it take to get my order and what is the shipping cost?

Can I track my order?

What countries do you ship to?

Do I have to pay customs fees?

Can I change my order after it has been placed?

How do deliveries work in the UAE?

Do you deliver to Qatar?

I have made a mistake with my delivery address? Can I get a replacement?

I have ordered the wrong product? Can I get a replacement?

Returns & Refunds

How do I return a product or get a refund?

What happens if my order gets lost in the post?


What are the Nood cases mades of?

Do the Nood cases offer protection?

Do the cases work with wireless charging?

Original Nood Case vs Nood Case 2.0 - What’s The Difference?


What are your Social Media handles?

Can I add a discount code once I have placed an order?